Terms & Conditions

Returns

Any product may be returned within 60 days of purchase as long as it is unopened and in sale-able condition. No product will be accepted without first contacting Wapiti Labs Management. There will be a 25% restocking fee and a shipping fee charged on all returned goods.

Customer Service issues with a product will be handled by the person taking the call. Any product quality problem will be dealt with immediately by sending the customer a new product with a return tag to ship the product in question back to us at no cost to them.   We do not take expired product returns from a Wholesale or Distributor customer. They need to manage their products to ensure they do not have expired product on their shelves.   Any customer wishing to return a quantity of products must talk with the Quality Control Manager

Shipping

Wapiti Labs Shipping Department is currently located in Willow River Minnesota.

As a Retail Website Customer you choose to have our products shipped two ways

• Standard Shipping – $6.99 Delivers in 5-7 Business Days
• Express Shipping – $11.99 Delivers in 2-4 Business Days

Please contact our Office at 651-237-4051 with any questions or email us at info@wapitilabsinc.com. We are open Monday – Friday from 8:00 AM CST – 5:00 PM CST